Favorites
Professional preferences with MedEra review.
Families can prefer trusted professionals, request the same person when available, or block a professional after a documented support review.
Sofia Nguyen
Personal Support
Great with Eleanor’s mobility routine and family updates.
Request again when available
MedEra still checks availability, credentials, service tier, distance, and family preference before confirming assignment.
Maya Patel
Companion Care
Strong fit for Grace’s conversation and meal setup visits.
Use for recurring draft
MedEra still checks availability, credentials, service tier, distance, and family preference before confirming assignment.
Unassigned professional
Any tier
Family asked MedEra not to assign this professional again after a support review.
Requires admin note
MedEra still checks availability, credentials, service tier, distance, and family preference before confirming assignment.